Complaint/Feedback Form

Phone Number

1300 41 81 94

Mail Address

info@luminestcare.com.au

Location

21 Kunlun Crescent Clyde North VIC 3978

Work Hours

Mon–Fri 9am–5pm
afterhours line available

Feedback & Complaint Form

You can submit your feedback/complaint without providing your name or other details. If you do so, we will investigate the matter to the best of its ability with the information provided.

What are you submitting?

Feedback Complaint

First Name

Last Name

Relationship to participant (Eg: Family/ self/ advocate/ service provider )

Select Service

Preferred method of contact

Mobile Phone Home Phone Work Phone

Contact Number

Do you have any special communication needs (e.g., interpreter)? Please provide details:

What is your complaint about? If it has to do with a service or staff you interacted with, please give us with identifying information.

What actions do you think need to be taken?

Lumi Nest Care is a trusted NDIS registered provider, delivering personalised support and services that empower participants to live with dignity, independence, and purpose.

Quick Links

Our Services

Contact Information

Phone Number

1300 41 81 94

Maill Address

info@luminestcare.com.au

Location

15 O'Brien Parade Pakenham VIC 3810

Hours

Mon–Fri 9am–5pm, afterhours line available